Designer Petwear Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

You can access our website and browse without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree to these terms, do not give us your details.

We collect information about you for 2 reasons:
  1. To process your order(s)
  2. To provide you with the best possible service.
The type of information we will collect about you includes:
  • your name
  • address
  • phone number
  • email address
  • pet’s name, type, breed and date of birth
  • credit/debit card details
We will never collect sensitive information about you without your explicit consent.

How we will use your details

We will use your information to send a confirmatory email of registration and to send you our marketing materials such as newsletter and details of special offers. If you do not want to receive these marketing materials, please let us know. We will manage your purchases by sending an email for payment confirmation of the goods you buy from us and also to deliver the goods to you. The information we hold will be accurate and up to date. You can check any information that we are holding about you, by emailing our Customer Services Department. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

About Cookies and the way we use them

In common with other websites, we may also use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your Internet browser. More information is available at: http://www.allaboutcookies.org In order that we can monitor and improve our site we may gather certain information about you while you are using it, including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site.